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| Included in the price of every part purchased from National Parts, SearchpartsEngines.com or Searchparts.com is our Limited Part Warranty. At our discretion, National Parts will repair, replace, or provide a refund for anydefective part to the original purchaser. Subject to the limitations below, National Parts expressly warrants to the original purchaser, from the date of original purchase through the time period of the warranty, against the failure of the part as specifically described on the customer’s receipt due to defects in National Parts’ materials or workmanship (a defective part). ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED, TO THE EXTENT ALLOWED BY LAW, AND TO THE TIME PERIOD COVERED BY THIS WRITTEN WARRANTY. If the purchaser complies with the terms of this warranty, National Parts will repair or replace a defective part without additional shipping cost to you. National Parts may, at its discretion, provide a refund equal to the price paid for the part in lieu of repair or replacement of the part. The foregoing is the only, sole and exclusive remedy under the terms of this warranty.Exclusions 1. ANY Labor or Installation charges2. Incidental or consequential damages including, but not limited to, damage to or the cost of related parts, loss of income, travel expenses, loss of transportation, towing fees, rental vehicles or diagnostics are not covered by this warranty.3. Parts installed in vehicles that are raced or used off-road are not covered by this warranty.4. This warranty does not cover damage or failure arising directly or indirectly from improper installation (not inaccordance with the original equipment manufacturer’s specifications) or related vehicle problems, misuse, maintenance, neglect, abuse, overheating, vandalism, abnormal operation, environmental conditions, accident or any damage which was apparent and not reported at the time of delivery.General Limitations1. This warranty is extended only to the original purchaser and is not transferable. You must be able to provide an original receipt in your name for the warranty claim to be considered.2. Any repairs not authorized in writing by National Parts will void the warranty.3. We reserve the right to have the part inspected to insure that all pertinent provisions of this warranty have been met prior to any replacement, repair, or refund.4. THIS WARRANTY IS NULL AND VOID IF:a. Failures are caused by non-covered components, improper installation, failure to clear computer codes, defective workmanship, usage for which the part was not intended and/or improper maintenance (e.g. using the incorrect types and levels of fluids and lubricants as specified by the vehicle manufacturer).b. Product is installed in an application for which the vehicle manufacturer did not intend it.c. Failure is caused by towing a trailer or other vehicle unless your vehicle is equipped for this purpose as recommended by the vehicle manufacturer.d. Product is installed or operated outside of the United States or Canada.e. Failure is caused by or related to a collision, fire, theft, vandalism, riot, explosion, lightning, earthquake, windstorm, hail, water, freezing, flood or any other Act of God.f. Failure is caused by neglect, abuse, misuse, racing (whether on road or off-road), or modifications.g. There is evidence that the vehicle was continually operated after a failure occurred.h. The engine heat tabs are missing, tampered with, melted, misplaced, or otherwise not as originally installed.5. This part may have accessories that are attached, and must be switched or removed to accommodate proper installation, which is the responsibility of the installer. Such accessories are not covered by this warranty.6. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.7. National Parts does not authorize any person to create for it any obligation or liability in connection with this warranty.8. In the case of engines this warranty is limited to defects to the, block, heads, pistons, crankshaft, camshafts, valves, rockers, connecting rods and other internal lubricated parts. All other parts that may be provided are considered “accessories and extra parts”. No warranty is provided for any such parts that are attached, including, but not limited to, parts such as solenoids, injectors, switches, sensors, cables, electronics, belts, hoses, water pumps or manifolds.Specific Part InformationUSED CARBURETORS are warranted to be a rebuildable core only unless otherwise noted.USED CYLINDER HEADS are warranted to be free of cracks and to be rebuildable only unless otherwise noted.ELECTRICAL PARTS are warranted for exchange only, no refunds allowed. The part must be tested by the supplier to ensure it is defective and not made so by another component on your vehicle. There are no warranties on overheated, burned, shorted, or overloaded parts. National Parts assume no responsibility for improper installation, faulty regulator, or poor electrical connections.BODY PARTS are not sold as a color match part. In some cases parts may be supplied in like color but all painted body parts are sold with the expectation that the purchaser is going to refinish and paint the part. HEADLIGHTS are not guarantied to be clear.ENGINES, TRANSMISSIONS, DRIVE AXLES, and DIFFERENTIALS all require that all installation and on going maintenance procedures be followed. ENGINE AND ENGINE ASSEMBLIES are sold as a long block assembly only, which includes just the short block and cylinder head(s). Any other parts that are included are not warranted.USED TRANSMISSIONS require that all installation and on going maintenance procedures be followed. USED ENGINE PARTS such as heads, blocks, cranks, etc. are guaranteed to have no cracks and to be re-machinable to within manufacturer’s specifications. Valves, springs, studs, pins, gears, nuts, bolts, etc. are not guaranteed.RADIATORS and HEATERS are guaranteed against leaks and coolant flow restrictions provided that all other coolant components are performing as required. The warranty does not include damage to radiator that does not interfere with its function. No other warranty applies.BRAKE PARTS are guaranteed to be re-machinable within manufacturer’s specifications. No guarantee on hardware such as shoes, pads, springs, bearings, etc.A/C COMPRESSORS are warrantied only if a new receiver/dryer is installed.TURBOCHARGERS are warrantied only if new oil feed and returned lines are installed.General Disclaimer about Used PartsUnless indicated as “New”, “Remanufactured” or “Rebuilt”, you have ordered a used part. The industry standard for a used part warranty is: Parts are warranted to be the correct part and in working order. No warranty or guarantee is made towards the appearance or condition of a part unless otherwise noted on the receipt or delivery ticket. If “New”, “Remanufactured” or “Rebuilt” is indicated, the warranty will be null and void if the part has been installed or attempted to be installed and is being returned for any other reason than the part is mechanically defective.Claims on defective or Incorrect PartsThis warranty is extended only to the original purchaser and is not transferable. You must be able to provide an original receipt in your name for the warranty claim to be considered. Any repairs not authorized by National Parts in writing will void the warranty. If a part fails in normal use or service, National Parts has the option to repair the part, furnish a replacement part or refund the price of the part. Any claim on a defective or incorrect part must be made within the warranty period. The part must be returned to the supplier for verification that it is the same part they sent and is indeed defective. Upon its return, the part must be in the same condition as when sold. It is agreed that the sole determiner of condition for return is the supplier of the part. No refund or exchange can be made until supplier has verified the part condition. There are NO returns on altered, disassembled, overheated parts, or parts that fail due to failure to lubricate properly. New and remanufactured parts may come with additional warranty conditions and limitations that must also be followed to avoid voiding all warranties on the part. Buyer’s remedy against seller shall only be return of the price of the part or replacement of the part.Core Return PolicyThere are no core refunds on cores if core is not able to be reworked to operate within manufacturer’s specifications. Core must be returned within 30 days of receipt of part.Freight Damage ClaimsAny claims of freight damage must be noted with the freight carrier’s driver at time of delivery on the documents from the freight carrier. In most cases National Parts will initiate a freight damage claim for the buyer provided the buyer did note with freight carrier the damage at the time of receipt. If not noted at time or receipt, a claim may be made on behalf of the buyer but the part may not be warranted and any claim acceptance or denial is at the discretion of the freight carrier.Cancelled OrdersOrders cannot be cancelled after the order has been received by the shipping carrier. In such events, the customer will be liable for freight charges and a restock fee. If an order is cancelled before it is received by the freight carrier the customer may still be responsible for a restock fee. Customer is always responsible for returning the part at their own expense. Freight collect deliveries will not be accepted and will become the responsibility of the customer.Special OrdersThere are no returns or refunds on special orders. Exchange may be made at the discretion of the supplier.AdviceIf technical or mechanical advice is offered or given in connection with the purchase it will be as an accommodation to the purchaser and without charge. The seller and/or supplier shall have no responsibilities or liabilities whatsoever for the content or use of such advice.The following are Industry standards and policies for warranty considerationAll used parts or merchandise must be inspected by buyer for defects or safety hazards. There are NO guarantees or warranties on used merchandise for apparent or non-apparent safety hazards. Used parts or merchandise may have defects and it is the responsibility of the buyer to inspect for actual or latent hazards or hire an expert to so inspect. The use of the part for diagnostic purposes voids all warranties. Warranties are not transferable. All claims must be made by the original purchaser. Parts ordered in error by the customer will be subject to restocking fees and freight charges. It is ultimately the customer’s responsibility to know and order the exact part needed.Jurisdiction, Venue, and ArbitrationAll disputes and controversies of every kind and nature between National Parts and Purchaser, arising out of or relating to this agreement, transaction or purchase, shall be settled by mandatory binding arbitration in Jacksonville, Duval County, Florida, in accordance with Florida arbitration law. The arbitrator shall be an arbitrator mutually agreeable to the parties, or if the parties cannot agree, an arbitrator appointed by the Court. Jurisdiction and venue for any and all disputes and controversies between the parties shall be in Jacksonville, Duval County, Florida, and decided in accordance with the Florida law. The prevailing party in any arbitration proceeding or Court matter shall be entitled to reimbursement for reasonable attorney’s fees and costs, defined to include fees paid to arbitrators and expert witnesses.RETURNS AND EXCHANGES(Applies to Warranty and Non-Warranty Claims)1. You may return a part for refund for any reason within thirty (30) days from the delivery date, provided that the part asnot been installed and the part is in its original condition. You will be charged for the cost of return shipping and arestocking fee equal to 20% of the original sales price. These charges will be waived in circumstances where National Parts delivered a defective part or incorrect part.2. You must notify National Parts by telephone prior to returning a part. This applies to all returns, whether for warrantyreasons or other reasons.3. Upon installation, which must occur within thirty (30) days of delivery date, your National Parts 3-Year Warranty takeseffect. Any request for returns or exchanges after installation are subject to the stated warranty guidelines.4. National Parts will pay the return shipping for valid warranty claims only if the carrier is dispatched by National Parts or one of its suppliers.5. For complete instructions on how to file a Warranty Claim with National Parts – visit www.Searchparts.com/warranty or call 1-800-486-0922. |
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